Privacy Policy for Buff Bros Detailing

Effective date: 01/08/2025

Buff Bros LTD (“we”, “us” or “our”) operates the website https://buff-bros.co.uk/ (“Website”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit and interact with our Website.

1. Information We Collect

a) Personal Information You Provide

We may collect personal information you voluntarily provide when you:

• Fill out our contact/quote form
• Contact us by phone, email, WhatsApp or social links
• Provide your name, phone number, email address, postcode, and message

This information is used to respond to your enquiries and provide our services.

b) Information Collected Automatically

When you visit our Website, we may automatically collect data through cookies and similar technologies, such as:

• IP address
• Browser type and version
• Device type
• Pages you visit and actions taken
• Referrer URL and network data

This may include data collected by third parties such as advertisers or analytics providers.

2. Use of Cookies and Tracking Technologies

We use cookies for functionality, analytics, and advertising purposes. Cookies may be set by us or by third parties like Google and Meta.

Advertising & Tracking

We use technologies including:

• Google Ads and remarketing tags
• Meta (Facebook/Instagram) Pixel or tags

These technologies help measure advertising performance, show relevant ads to users based on their behaviour, and build audience lists for future ads. Consent is required before placing non-essential cookies.

You can control your cookie preferences through a cookie banner/tool on the Website and via your browser settings.

3. How We Use Your Data

We may use your information to:

• Respond to your enquiries or service requests
• Provide and improve our Website and services
• Personalise, measure, and optimise advertising
• Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process personal data where:

• It’s necessary to perform a contract (e.g., responding to your quote request)
• You have given consent for cookies and tracking
• We have a legitimate interest (e.g., analytics, advertising optimisation)

5. Third-Party Sharing

We may share data with:

• Google and related services for advertising/analytics
• Meta platforms for ad delivery and measurement
• Service providers who help operate our Website

These third parties may collect and process data under their own privacy policies.

6. Data Retention

We will keep your personal data only as long as necessary for the purposes listed above or as required by law. Data collected for advertising/analytics may be retained by third parties (e.g., Google, Meta) according to their retention policies.

7. Your Rights Under UK GDPR

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Withdraw consent for cookies and personalised ads

To exercise your rights, please contact us at the details below.

8. Security of Information

We implement reasonable security measures to protect personal data. However, no system is entirely secure and we cannot guarantee absolute protection.

9. Links to Other Websites

Our Website may contain links to third-party sites. We are not responsible for the privacy practices of external websites.

10. Children’s Privacy

Our Website is not directed to children under 18 and we do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date”.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, get in touch:

Buff Bros LTD
Email: hello@buff-bros.co.uk
Phone: +44 7448 948993
Website: https://buff-bros.co.uk/